Metro Rewards

What is Metro Rewards?

“Metro Rewards” a unique loyalty program by Mumbai Metro One Pvt. Ltd. that offers benefits to its travelers when they travel with us. The more you travel, the more points you earn, which can be later redeemed against various promotional offers.
Who is eligible to join?

Anyone with smart card is eligible to register on metro rewards.
What are the Benefits of Metro Rewards?

Enjoy exclusive offers listed on the offer zone board at all stations by sending offer code via your registered mobile number.
What is the registration fee?

There is no registration fee. All metro commuters can register in the loyalty Program using their smart card and mobile number.
How to enroll in the loyalty program?

Create your Metro Rewards account by registering with your metro smart card number and start earning points right away.
What are tier systems for metro rewards?

There are 3 tiers, namely:
- Silver Member: All members initially will enroll as silver member and once they have crossed the threshold of 500 kms travel, their metro rewards account will get upgraded to the next level.
- Gold Member: All commuters after completing 500 km get into this level. Their account would get upgraded to the next level after reaching threshold of 2000 kms. To retain Gold membership, a commuter has to travel 1500 kms in the presiding 1 year.
- Platinum Member: A platinum member will enjoy the maximum benefits of this loyalty program. Commuters crossing 2000 kms of travel will become a platinum member. To retain Platinum membership customer has to travel 2000 kms in the presiding 1 year.
How do I earn points?

Earn one point for every 10 km of travel.
How do I redeem points?

You can redeem points through exclusive offers listed on our website.
Is smart card mandatory for enrolling into loyalty program?

Yes, this loyalty program is only for smart card holders.

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